This privacy policy NZ outlines how we at SammyBags collect, use, and protect your personal information when you shop with us at sammybags.com. We’re proudly based in Aotearoa and fully comply with the NZ Privacy Act 2020.
👥 About SammyBags – Who We Are
SammyBags is a Christchurch-based online store creating handmade, sustainable packaging — from reusable coffee pouches to kraft paper wraps. Our goal is to care for both people and the planet. You’ll find us online at https://sammybags.com.
📋 What We Collect & Why It Matters for Privacy
We collect personal information when you interact with our website, including:
- Name and contact details
- Delivery and billing address
- Order information
- Feedback and optional messages
We collect this info to:
- Process and ship your orders
- Send you updates and order confirmations
- Improve our products and service
If you don’t provide key details (like your shipping address), we won’t be able to complete your order.
💬 Comments & Forms – Data Collection Explained
When you leave a comment or fill out a contact form, we collect the information you submit, along with your IP address and browser details, to protect against spam. If you use Gravatar, your profile image may be publicly displayed after your comment is approved. Read Gravatar’s privacy policy.
🍪 Cookies Policy for Privacy Compliance
We use cookies to:
- Remember your preferences (e.g. login, screen settings)
- Keep items in your cart while browsing
- Help us improve your experience using anonymous analytics
Cookies can be controlled or deleted via your browser settings. Login cookies last two weeks; comment cookies last one year.
🌐 Embedded Content and Third-Party Privacy
Some pages may include embedded content (like videos or posts) from third-party platforms. These services behave as if you visited their site directly, and may:
- Track your interactions
- Use cookies
- Collect personal data
We recommend checking their privacy policies directly if you’re concerned.
🔐 How We Protect Your Data – Privacy Policy NZ
We store your data securely using NZ- or GDPR-compliant services. We don’t sell or share your information — ever.
Your data may be used only to:
- Fulfil your order
- Provide customer support
- Meet legal and financial obligations (e.g. IRD compliance)
Data is stored only as long as necessary, usually no longer than seven years for tax or record-keeping purposes.
✅ Your Privacy Rights in NZ (Under the Privacy Act)
As a customer, you have the right to:
- Access your personal information
- Correct or update your details
- Request deletion of your data (unless required by law to retain)
To exercise your rights, contact us anytime via david@sammybags.com or our Contact page.
📦 Where We Send Your Data – NZ-Based Privacy Rules
We only share your data with:
- NZ-based courier and payment services (for shipping and transactions)
- Spam detection services (for comments)
We never send your data internationally unless it’s securely handled under appropriate safeguards.